Is that book you just checked out torn or missing a page? Does the movie you just got skip or stop playing? Is your book on CD missing a disc?

Please don't just return the items to us without saying anything. With over 100,000 items, we can't catch all the problems without your help!

Often we can repair books and disc media like CDs and DVDs. We can often get replacement CDs from large audiobook collections, too.

If it takes some time for the item you're interested in to be repaired or replaced, why not try to find it on one of our other services?

You can listen to a large collection of audiobooks right away on your computer, MP3 player, or iPod through our OverDrive, iPod, and TumbleBook services. OverDrive also has eBooks you can read right on your computer screen or other portable device.